Request a Product from USA/ Contact us
Request a Product from USA
At Ozzaro Store, we understand that finding the right American product can be a challenge — especially when it is not yet listed on our platform. That is why we offer a dedicated product request service, allowing our customers to reach out to us directly with the specific products they are looking for from the United States.
Whether it is a particular brand of health supplement, a tech gadget, a home appliance, a fashion item, or any other product available in the U.S. market, our team will do its best to source it for you at the best possible price. We believe that no Indian customer should have to miss out on a product simply because it is not locally available — and our product request service is our commitment to making that a reality.
To request a product, simply write to us with the product name, brand, model number or any other relevant details that will help us identify and procure the exact item you are looking for. The more specific you are in your request, the faster and more accurately our team can respond. Once we receive your request, our sourcing team will review it, check availability with our suppliers and partners in the U.S., and get back to you with pricing, estimated delivery timelines, and further details as soon as possible.
Please note that while we make every effort to fulfil all product requests, there may be certain items that are restricted, unavailable, or cannot be shipped to India due to regulatory or logistical reasons. In such cases, our team will inform you promptly and suggest the closest available alternatives wherever possible.
Contact Us
We are always happy to hear from our customers — whether you have a product request, a question about an existing order, a concern about delivery, or simply want to know more about what Ozzaro Store offers. Our customer service team is dedicated to providing prompt, professional, and helpful responses to every inquiry we receive.
You can reach us through any of the following channels and we will get back to you as quickly as possible during our office hours. We value every customer interaction and treat each query with the attention and care it deserves. No question is too small and no concern is too big — we are here to help you at every step of your shopping journey with Ozzaro Store.
Our customer service centre is based in India and our team is fully equipped to assist you with product queries, order tracking, returns, refunds, payment issues, and any other concerns you may have. We are committed to resolving all issues in a timely and transparent manner, keeping you informed at every stage of the process.
Please feel free to write to us at:
Address: 1415 A, Maruti Vihar, Gurugram, Gurugram Haryana 122002, India.
Email: support@ozzarostore.com
Phone: +91 80041 33840
Office Hours: Monday – Friday: 11:00 AM – 7:00 PM (IST